Terms of sale

These Terms of Sale (“ToS”) govern subscriptions and paid services for Frami purchased via https://frami.studio. Company registration details (Companies House / RCS, VAT number, share capital) will be published as soon as they are final.

Services covered: SaaS product (Frami) for creating short-form video ads from a script: script analysis, image and video generation, brand and avatar management, subscriptions and payments via Stripe, and optional fal.ai integration (user-supplied API key). Subscription billing is processed through Stripe (recurring billing per selected plan).

Section 1 — Prices and taxes

Prices are shown in euros. Applicable VAT is charged in accordance with law at the time of the transaction.

Section 2 — Order and contract formation

The contract is formed when payment is confirmed or the offer is accepted in the Stripe / Frami checkout flow.

Section 3 — Delivery

Access to the Service is provided electronically after payment or trial, as applicable. Features depend on the subscribed plan.

Section 4 — Right of withdrawal (EU consumers)

As a consumer, you have a fourteen (14) day withdrawal period from the conclusion of the subscription contract, under articles L221-18 et seq. of the French Consumer Code. This period applies to the initial subscription; it does not reopen on the automatic renewal (tacit reconduction) of an ongoing subscription.

Monthly plan. By subscribing, you expressly request that access to the Service begin immediately. If you withdraw during the 14-day period after performance has begun at your request, you are refunded the amounts paid, less an amount proportional to the service already provided up to the date of your withdrawal (article L221-25 of the French Consumer Code).

Annual plan. The annual plan gives you immediate access to the full Service against a single upfront payment. By subscribing to it, you expressly request its immediate performance and agree, under article L221-28 of the French Consumer Code, to waive your right of withdrawal. The annual plan is therefore non-refundable, including on early cancellation or non-use; access remains open until the end of the twelve months paid for.

Section 5 — Termination and refunds

The subscription has no minimum commitment: you may cancel at any time from the Frami interface or the Stripe portal. Termination takes effect at the end of the current subscription period, and access to the Service is maintained until then.

Beyond the applicable withdrawal right (Section 4) and except where mandatory law provides otherwise, amounts paid for a started subscription period that was actually made available to you are not refundable — including on a change of mind, dissatisfaction, non-use, cancellation, or downgrade during the period. Conversely, if the Service is not provided due to the publisher (a substantial and prolonged unavailability attributable to the publisher), you may obtain a refund of the portion of the subscription corresponding to the period not performed.

Data handling is described in the privacy policy.

Section 6 — Liability

Liability caps in the Terms of Use apply where permitted for consumers.

Section 7 — Disputes

Contact contact@frami.studio first. French law; competent courts per mandatory rules.